The right way… and wrong way… to interpret workshop feedback
Great lesson today about workshop feedback and expectations.
A while ago, I was working with a client of mine and he was a little upset about something and wanted to discuss it with me.
He’d recently put on a seminar that went really well… and one of the feedback forms he received contained a negative comment that he was feeling bad about.
And “NO,” what you’re about to read isn’t something I made up. People really are this petty sometimes.
Apparently, one of the attendees said they didn’t enjoy the event because… the seminar wasn’t “Atkins friendly.”
I’m reading this form, and I’m thinking to myself, “What the hell is Atkins friendly?”
And in the next line, the guy clarifies it: He continues, “Your seminar breaks are not Atkins friendly. You should have cheese and club soda.”
I felt so bad for my client, because he had worked has ass off putting on a great workshop… and he was really taking this comment personally.
I told him these 3 things:
1. Don’t worry about it.
After a while, you get to a certain point in life, you’re able to quickly weed out the stuff you need to listen to… and the stuff you need to ignore.
Worrying over one person’s comment about food you serve during workshop breaks… would be like a restaurant worrying about the kind of soap in the dispenser because one person made a comment about it.
In general, this is an unreasonable complaint.
Like the old adage goes, “Don’t sweat the small stuff.”
2. NO ONE can make everybody happy.
If you think every single person loves every single tip I write, every single day… you’re wrong.
You can’t even get your wife and kids to love — or even LIKE everything you say, every day. So how are can you put that kind of pressure or have those kinds of expectations on yourself?
That’s a no win situation.
So make sure you have reasonable expectations about things you do. Or even better yet, as I’m getting older, I’m learning it’s best to have NO expectations about anything.
It’s a LOT less stressful, and you’ll be far less judgmental on yourself and on the other person, if you don’t walk into something having expectations.
3. If you want to make sure a certain kind of food is available… or if you want to make sure you’re able to get the kinds of things you want in life…
It’s up to YOU to get this done.
Call up the person hosting the event and if they don’t have the kind of food you need to eat… then bring a freaking lunch box along with you, just like everyone else does who eats a certain way.
Or walk across the street and BUY lunch. How about that for a stroke of genius?
Life is what we make of it, and nothing more. And that’s the only thing you have control over.
So make it your way, and make it fun.
I’ll tell you what, for me… I hope I never ever have so little going on that I’d have room in my life to complain about something so insignificant.
Have a great week.
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Now go sell something, Craig Garber
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